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4 min read

Bridging the Public Sector Skills Gap: Why UCaaS Is an Operational Necessity

The Public Sector IT Skills Gap: Talent vs. Budget Constraints For public sector IT leaders, the hardest part of modernization is often the skills gap. As private sector salaries climb, agencies struggle to recruit and retain specialists for...

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The hidden risks of shadow AI in the public sector

3 min read

The Hidden Risks of Shadow AI in Public Sector Communication

The Hidden Risks of Shadow AI in Public Sector Communication Across public sector organizations, AI adoption isn’t starting with the IT roadmap —...

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3 min read

Life After Federal Stimulus: Funding Your 2026 Tech Roadmap

For the last few years, K-12 districts have operated in a rare environment of budget surplus. Federal emergency relief funds allowed for massive...

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4 min read

Doing More with Less: Managing Costs in Unified Communications

Public agencies today face intense pressure to do more with less. Tight budgets, aging phone systems, and hybrid work demands all collide with the...

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Why Infrastructure Planning Should Start with the User Experience

4 min read

Why Infrastructure Planning Should Start with the User Experience

In today’s hybrid work era, IT leaders often invest heavily in voice and cloud communications infrastructure—yet employees still struggle with the...

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Rethinking voice in 2026

2 min read

Rethinking Voice in 2026: What to Keep, What to Cut, and What to Upgrade

For many organizations, voice is still the backbone of communication—but that doesn’t mean your UCaaS setup hasn’t gotten cluttered. As platforms...

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5 Questions to ask before your next renewal

2 min read

Before Your Next Renewal: Five Questions That Protect Your Budget and Future‑Proof Your Stack

Renewing a cloud or voice communications contract isn’t just routine—it’s a chance to take a step back and make sure your solution still fits. For...

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4 min read

The VMware Licensing Overhaul Is Here & It’s a Wake-Up Call for IT Leaders

Broadcom’s next major licensing overhaul is set for November 1, 2025, and this one carries weight far beyond pricing structure. VMware Cloud...

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4 min read

Mitel MiVoice Connect: What’s Next and How To Prepare

Still on Mitel MiVoice Connect (formerly ShoreTel)? Changes are coming. Mitel has announced an end-of-life plan for MiVoice Connect, which means you...

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3 min read

UCaaS: From Communication Stack to Collaboration Operating System

The conversation today isn’t about choosing office vs. remote anymore – it’s about making work seamless no matter where it happens. And at the center...

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