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Ellie Becker: Dec 8, 2025 2:50:19 PM
In today’s hybrid work era, IT leaders often invest heavily in voice and cloud communications infrastructure—yet employees still struggle with the tools. Why? Because the design process often starts with the architecture, not the user. A traditional...
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Lillie Maeda: Dec 5, 2025 4:45:53 PM
For many organizations, voice is still the backbone of communication—but that doesn’t mean your UCaaS setup hasn’t gotten cluttered. As platforms...
2 min read
Andrew Williamson: Dec 2, 2025 12:46:16 PM
Renewing a cloud or voice communications contract isn’t just routine—it’s a chance to take a step back and make sure your solution still fits. For...
4 min read
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Michelle Tilton: Oct 27, 2025 3:06:29 PM
Broadcom’s next major licensing overhaul is set for November 1, 2025, and this one carries weight far beyond pricing structure. VMware Cloud...
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Michelle Tilton: Aug 20, 2025 3:41:39 PM
Still on Mitel MiVoice Connect (formerly ShoreTel)? Changes are coming. Mitel has announced an end-of-life plan for MiVoice Connect, which means you...
3 min read
Michelle Tilton: Aug 18, 2025 11:40:43 AM
The conversation today isn’t about choosing office vs. remote anymore – it’s about making work seamless no matter where it happens. And at the center...
3 min read
Michelle Tilton: May 30, 2025 2:57:20 PM
Microsoft Teams has rapidly become the backbone of collaboration for countless organizations. With over 320 million monthly active users, it's easy...
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Michelle Tilton: May 21, 2025 1:17:47 PM
If your organization relies on Cisco for your phone system, you're probably familiar with Cisco’s move to Flex licensing. At first glance, the...
3 min read
Michelle Tilton: Apr 11, 2025 2:49:27 PM
You’ve heard it all before: AI is transforming everything. Every vendor is “AI-powered.” Every platform promises game-changing results. But here’s...
11 min read
Michelle Tilton: Apr 3, 2025 1:37:37 PM
If your government agency still struggling with an ancient phone system, you’re not alone. Across the country, outdated communication technology is...