Michelle Tilton

4 min read

Mitel MiVoice Connect: What’s Next and How To Prepare

Still on Mitel MiVoice Connect (formerly ShoreTel)? Changes are coming. Mitel has announced an end-of-life plan for MiVoice Connect, which means you will eventually need to move. This guide explains what that timeline means, your two main paths...

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3 min read

UCaaS: From Communication Stack to Collaboration Operating System

The conversation today isn’t about choosing office vs. remote anymore – it’s about making work seamless no matter where it happens. And at the center...

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3 min read

Why Voice-Enabling Microsoft Teams with UCaaS is Essential for Mid-sized and Enterprise Organizations

Microsoft Teams has rapidly become the backbone of collaboration for countless organizations. With over 320 million monthly active users, it's easy...

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2 min read

Cisco Flex vs. Cloud Communications: What You Need to Know

If your organization relies on Cisco for your phone system, you're probably familiar with Cisco’s move to Flex licensing. At first glance, the...

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3 min read

Cut the AI Hype: What Actually Works in UCaaS and CCaaS

You’ve heard it all before: AI is transforming everything. Every vendor is “AI-powered.” Every platform promises game-changing results. But here’s...

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11 min read

5 Signs Your Legacy Phone System Is Hurting Your Public Service (and What to Do About It)

If your government agency still struggling with an ancient phone system, you’re not alone. Across the country, outdated communication technology is...

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Connectivity

2 min read

What Is SD-WAN? A Complete Guide to How It Works & Why Businesses Need It

If you’re a business who relies on cloud-based applications and data-heavy services, you need a network solution that can handle the heightened...

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2 min read

Mitel MiVoice Office 250 End of Life: What It Means for You

If your business is still using Mitel MiVoice Office 250, it’s time to take action. Mitel is officially phasing it out, and key deadlines have...

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3 min read

Streamline Technology Procurement with Contract Vehicles

Imagine streamlining your procurement process, getting the technology your organization needs without the lengthy RFP process. Contract vehicles make...

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2 min read

POTS Transformation: How Digital Communications Solutions Can Benefit Your Business

As technology moves forward, so do the ways we communicate and maintain essential services. For years, businesses have relied on POTS, or Plain Old...

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