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WRITA Fall Summit 2026

The Call Is Coming
From Inside the Cloud

Cloud voice sounds risky. For one rural county, it was the safest call they made. Everything from the session is here: the playbook, the full case study, and the checklists to run it yourself.

Eric Fritts, Network Analyst, Okanogan County
Ellie Becker, Technology Advisor, Maverick Networks

The Session in Five Plays

Voice Modernization, Without the Chaos.

Okanogan County replaced an end-of-life phone system across sites hours apart, with little cell service in between. These are the five moves that got them there, and they work for any agency, large or small.

01

Procurement

Skip the RFP with cooperative contracts. The competition already happened nationally.

02

Teams Voice

Voice-enable Microsoft Teams with an embedded dialer, no new Microsoft licensing.

03

Redundancy

Build a backup that does not share fate with the fiber, and fail over automatically.

04

Life Safety

Move elevators, fire alarms, and emergency phones off dying analog lines.

05

Compliance

Confirm Kari's Law and Ray Baum's Act compliance before you buy, not after.

The Full Story

Okanogan County Ran This Playbook.

From Two-Day Outages to Always-On Cloud Voice

The largest county by area in Washington was running an end-of-life phone system across dozens of sites, with outages that could last two days and vendors that pointed fingers. Roughly 300 users now work on cloud voice inside Microsoft Teams, with satellite backup behind the fiber, life-safety lines on a modern connection, and E911 built in.

It was a flip of a switch, and boom, we were up and running. Karen Beatty, Director of Central Services, Okanogan County
Read the Full Case Study
Scale
Roughly 300 users across dozens of sites
Solution
RingCentral embedded in Microsoft Teams, no new Microsoft licensing
Covered
Satellite redundancy, HIPAA faxing, life safety, and full E911
Take These With You

Checklists for Your Own Project.

Working documents, not brochures. Use them to scope the project, build the business case, and check compliance before you buy.

Know What You Are Walking Into

Find the analog lines nobody has inventoried. Stop paying for seats that belong to people who left. Score your E911 exposure before an inspection does it for you. Five checklists you can mark up in your next project meeting. Enter your email address to gain access.

One email opens all five. We will not pass your details to a vendor.

All Five Are Open

Thanks. The checklists below are unlocked on this browser, so you can come back to this page any time without filling anything in again.

Met Us at the Summit?

Talk Through Your Own Project.

We are a supplier-neutral advisor. Bring us your current setup and we will tell you what your options actually cost, including the ones that are not ours to sell.