Mission: Possible
How a brand-new CIO modernized a city's communications without an IT department
Newark cut its phone bill 40% and moved to the cloud in a single weekend. Everything from the session is here: the slides, the full case study, and the checklists to run it yourself.
Ed Miranda, CIO, City of Newark
Andrew Williamson, Senior Technology Advisor, Maverick Networks
The City of Newark Made the Switch.
The City of Newark Upgrades to RingCentral
Until 2022, Newark had no IT department, just one technician covering public safety, the help desk, and the servers. The new team inherited a phone system that cost too much, was hard to manage, and that staff were never properly trained on. After a formal RFP with demos for every department, they moved to RingCentral over one weekend, planned around emergency services, and cut annual telephony costs by 40%.
I knew Maverick wouldn't let us down, and they haven't. Ed Miranda, CIO, City of NewarkRead the Full Case Study
Checklists for Your Own Project.
Working documents, not brochures. Use them to scope the project, build the business case, and check compliance before you buy.
Know What You Are Walking Into
Find the analog lines nobody has inventoried. Stop paying for seats that belong to people who left. Score your E911 exposure before an inspection does it for you. Five checklists you can mark up in your next project meeting. Enter your email address to gain access.
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All Five Are Open
Thanks. The checklists below are unlocked on this browser, so you can come back to this page any time without filling anything in again.
How to move faster and stay compliant using cooperative contract vehicles, and how to run a real evaluation without a twelve-month RFP cycle.
Locked DownloadWhat to inventory and document before you move: systems and contracts, user requirements, call flows, integrations, and regulatory obligations.
Locked DownloadA week-by-week plan for retiring analog lines, from the ghost-line audit through POTS-in-a-box selection, number porting, and cutover.
Locked DownloadA three-minute self-assessment that scores your voice infrastructure on patching, access control, and compliance, then tells you where the risk sits.
Locked DownloadFind the zombie licenses you are still paying for, calculate true cost of ownership, and confirm life-safety compliance across the organization.
Locked DownloadTalk Through Your Own Project.
We are a supplier-neutral advisor. Bring us your current setup and we will tell you what your options actually cost, including the ones that are not ours to sell.