VoIP Solution

Mitel 3300 IP Communications Platform (10 to 65,000 users)

The Mitel® 3300 IP Communications Platform (ICP) provides enterprises with a highly scalable, feature-rich communications system designed to support businesses from 10-65,000 users. The 3300 ICP provides enterprise IP-PBX capability plus a range of embedded applications including standard unified messaging, auto-attendant, ACD and wireless.  Operating across virtually any LAN/WAN infrastructure, the 3300 ICP provides seamless IP networking allowing for full feature transparency within distributed environments by supporting networking standards such as Q.SIG, DPNSS, and MSDN.  The 3300 ICP provides organizations with the opportunity to IP enable their legacy PBX's, protecting existing investments while delivering all the advantages of a converged infrastructure.

Leveraging over three decades of call control experience, the 3300 ICP supports over 500 telephony features - features that are delivered to the many user communities through easy to user interfaces such as our Web-based system management.

At the user level the 3300 ICP supports the industry's largest range of desktop devices including entry-level IP phones, Web-enabled IP devices, wireless handsets (WiFi or IP DECT) and full-duplex IP audio conference units.  Mitel's track record of innovation at the desktop is continued through the Navigator - integrating two of the most used business tools, the PC and the phone, to deliver real benefits to the user, The 3300 ICP also supports a powerful suite of applications including multimedia collaboration, customer relationship management and unified messaging. Industry standard Application Programming Interfaces (APIs) are supported for extensive third-party applications through Mitel Solutions Network (MiSN).

Mitel 3300 ICP provides:

• Seamless IP Networking across multiple sites
• Resilient, robust switching
• Support for industry standard networking protocols such as Q.SIG and DPNSS
• 500+ telephony features
• Embedded Standard Unified Messaging, Auto-attendant, ACD, and WiFi and IP DECT wireless
• Support for the broadest range of IP desktop devices within the industry today
• Web-based user interface that allows for easy programming of desktop phones
• Hot desking, allowing users to change any extension to their own
• 802.3af compliance for power over Ethernet
• Support for touch-of-a-button, drag-and-drop video and audio conferencing
• Industry standard APIs and support for third-party applications through MiSN
• Mitel 3300 CITELlink Gateway provides seamless integration with Nortel phones

Mitel 3340 Branch Office Solution (under 200 users)

The Mitel 3340 Branch Office Solution is an advanced converged communications solution that networks over your company's Wide Area Network. Branch office workers can now enjoy speech-enabled applications, unified messaging, telephone, PC, PDA productivity tools integration, voice/data mobility solutions, voice and video conferencing and contact center solutions that are as robust and feature-rich as they are at corporate headquarters.

Mitel 3340 Brand Office Solution provides reliable, seamless integration between offices to support:

• Feature-rich (over 500 features) telephony service
• Distributed call control and integrated telephony service across all locations
• Embedded standard Unified Messaging Auto-attendant, ACD, and WiFi and IP DECT wireless gateway
• Consolidation of voice and data traffic on your company LAN/WAN and VoIP networking across the LAN with a single cable to the desktop
• Survivability of telephony services for the branch office users
• Connections to the public switched telephone network (PSTN) and automatic re-routing of calls over the PSTN if LAN/WAN connections are unavailable
• Emergency-911 regulations
• Integrated browser-based management tools that can be accessed from a PC on the corporate network allowing remote administration
• Simplified moves/adds/changes. IP phones and devices can be moved across the organization while retaining their identity and programming, without administration
• Scalability for small branch offices upwards as an integrated part of the Mitel 3300 IP Communications Platform (ICP)
• Automated Call Distribution capabilities for contact center and help desk applications

Mitel SX-200 IP Communications Platform (up to 600 users)

To be competitive, your small to medium-sized business needs to continually improve customer service, increase employee productivity, and reduce the cost of doing business. The Mitel SX-200® IP Communications Platform provides the reliability and comprehensive features of a PBX, the ease of use and cost effectiveness of a key system, and the productivity-enhancing applications and networking efficiency of IP. It is the system you need now with flexibility to add functionality as your requirements change.

• Improves the external image of your business by enhancing customer service and employee productivity
• Provides transparent communications for remote locations, teleworkers and mobile employees.
• Add Standard Unified messaging and increase Employee productivity and satisfaction
• Enables your business to take advantage of flexible deployment options with investment protection for the future
• Reduces your capital expenditures and operating costs

SX 200 ICP CX Communication Platform (up to 64 Users)

The Mitel SX-200 CX IP Communications Platform (ICP) is a feature-rich, voice over IP communications system that provides "Large Company" communications features and applications to small and medium sized businesses.  It provides the opportunities to enhance customer service, increase employee productivity and reduce capital expenditures and operating costs.

The SX-200 ICP CX Controller is a perfect all-in-one solution for a number of key vertical markets including:

• Legal
• Health Care
• Education
• Finance/Banking
• Retail
• Real Estate
• Government
• Automotive
• Construction
• Engineering Firms

The Mitel SX-200 ICP CX provides an extensive Key or PBX System feature set and many applications:

• Seamless IP Networking across multiple sites on private networks or over the Internet
• Support for industry standard networking protocols such as Q.SIG
• Teleworking and Softphone with Presence and availability
• 500+ telephony features
• Embedded Standard Unified Messaging, Personal Contacts and Message Notification
• Auto-attendant, ACD, and WiFi 
• Support for the broadest range of IP desktop devices within the industry today
• Web-based  interface that allows for easy system programming
• Hot Swap, allowing users to change any extension to their own
• 802.3af compliance for power over Ethernet
• Embedded Layer 2 16 Port Power over Ethernet 802.3af Switch (SX-200 CX Only)

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