Mobility

Mobility Solution

Mobile workers currently rely on premium cost, low feature mobile services and devices that create communication congestion, and impair business efficiency and productivity. Workers are getting increasingly bogged down with the management of multiple phone numbers, devices and voice mail boxes. It's no wonder that seven out of 10 calls go directly to voice mail and just as frequently voice mail is used to answer returned calls, too.

At Mitel we think getting in touch shouldn't involve guesswork. Our solutions offer presence and availability information that allow workers to reach the right person, at the right time, using the right device, when they need immediate answers. No hit and miss or endless phone tag, just a wide range of mobility solutions that are simple to use yet flexible enough to meet the increasing demands of today's business.

Personal, campus or enterprise mobility - from corridor warrior to road warrior, connectivity drives smart business, lowers costs, delivers competitive advantages, and drives business process improvement.

Personal Mobility
For workers who have too many phone numbers, voice mail boxes and devices, Mitel offers Personal Mobility Solutions – one number, one message box and all the rich telephony features of your office are extended to your mobile device of choice.

Campus Mobility
Mitel's Campus Mobility Solutions improve the connectivity of your corridor warriors wandering from meeting to meeting, campus building to building, maximizing efficiency and time to market.

Enterprise Mobility
Road warriors travelling from place to place, constantly on-the-go require constant contact and “in the moment” communications. Mitel's Enterprise Mobility Solutions enable user and device presence anywhere, anytime, improving decision making and information sharing.

Mitel Teleworker Solution

The Mitel Teleworker Solution enables businesses of all sizes to easily enjoy the benefits of teleworking through a low-cost, "plug and work" solution that extends the corporate network to virtually any location. Businesses can now benefit from reduced overhead and increased employee retention while users can be more flexible and productive in how they work.

The Teleworker Solution is easily implemented using a range of standard Mitel IP phones and either the Mitel 3300 IP Communications Platform, or SX-200 IP Communications Platform.

The Teleworker Solution provides:

• Flexibility and familiarity through using a standard Mitel IP Phone
• Transparent access to corporate voice and data services
• High levels of security
• Seamless integration with Windows and Macintosh clients for access to the corporate data network
• Scalability with support for large numbers of remote workers
• Plug-and-work simplicity

Mitel Mobile Extension

Traditionally enterprise cell phone users have had exceptional mobility but little or no participation in enterprise communication services. In fact, other than the ability to forward calls to a cell phone, enterprise phones and cell phones have been two separate islands of communications. Mitel Mobile Extension unites these two domains through a single number, that enables mobile workers to receive all of their calls regardless of their location or telephony device.

Any telephone including a cell phone can be linked to the users desk phone and this will act as an extension of the corporate PBX, this is known as "twinning".

The user is always accessible whether in the office, at home or on the road. The result is that users avoid missed calls and gain personal productivity. Employees can be more efficient and spend less time chasing voice mail and playing voice mail tag.

Users have one common set of utilities inside and outside of the office to establish everyday communications functions such as the ability to put a caller on hold or to transfer the call.

It has also become clear that the enterprise is increasingly concerned about the need to contain cell phone costs. Studies now suggest that almost 2/3's of an enterprise's cell phone calls are made in the office or at home. Mitel Mobile Extension helps to reduce these costs by enabling Mobile Extension calls that were answered in the office or home on a cell phone to be handed back to the desk phone quickly and easily.

Mitel Mobile Extension enables faster decision-making, increased customer satisfaction, and greater revenue potential through a flexible and easy to use solution for an organizations increasing mobile work force.

Workforce mobility is an essential component of today's enterprise.  With Mitel wireless IP telephones, organizations can extend the reach of their communications network, improve customer service and enhance overall team effectiveness.

Mitel offers a choice of full-featured, integrated wireless IP solutions to suit your geographic and technology preferences (DECT and Wi-Fi /802.11). These solutions permit the easy addition of wireless IP handsets to an existing Mitel ICP.

Organizations with legacy PBX environments can also access the benefits of wireless IP solutions. Using a Mitel ICP as a wireless gateway, you can add full wireless IP functionality to an existing PBX in an incremental fashion and avoid the need for expensive PBX upgrades.

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