Endpoints/IP Phones

Mitel Navigator

Mitel Navigator is a breakthrough communications device that radically enhances the meaning of voice, video and data convergence on the desktop. With an entirely new form factor, Mitel Navigator delivers an unrivalled user experience and can be personally tailored for specific horizontal and vertical market applications. It is a sleek, silver device that is designed to fit neatly under a flat screen monitor. This unique IP Desktop communications control panel supports both SIP and Mitel's IP Protocol (MiNet).

To simplify task navigation, nine programmable keys can be used to access a variety of telephony functions and computer applications. Using the Navigator keypad or a mouse, these buttons invoke telephony features or launch PC applications or business processes. Multiple appearances give the user the ability to access up to 27 commands and tasks. The Mitel Navigator also supports PC speakers and headphones that can be used with the embedded full-duplex microphone and speakers for hands-free or conference calling. Perhaps its most intriguing feature is the ability to use the device to play music from the computer and have the music stop when a phone call is initiated or received.

Mitel Navigator is a more effective method of delivering an integrated, application rich, large colorscreen desktop device as opposed to an expensive color screenphoneoffered by other companies.

The end result is pretty compelling: a phone with an innovative form factor that is easy to use, yet that can deliver powerful functionality and applications via a tightly knit interface to the PC world. Navigator will work in conjunction with applications such as Mitel Your Assistant™ and environments such as Microsoft Live Communications Server 2005.

Mitel 5340 IP Phone

Demonstrating Mitel's continued focus on the user, the Mitel 5340 IP Phone delivers easy- to-use, one-touch access to many phone features and applications in an exciting next generation desktop device. A full-feature enterprise-class telephone, the 5340 IP Phone provides a large backlit graphics display with 48 programmable self-labeling keys, six intuitive call state sensitive softkeys, superior sound quality with wideband audio, and a built-in HTML toolkit for desktop applications development. The 5340 IP Phone is ideal for any enterprise executive or manager, Hot Desk users, Teleworkers, and Contact Center agents and supervisors.

Mitel 5340 IP Phone features:

• Large backlit graphics display (160 x 320)
• 48 Programmable, multi-function, self-labeling keys, provided in three pages of 16 keys each (for one-touch access to speed calls, line appearances, features)
• Wideband Audio Support – ships with a wideband handset (7kz) standard
• Peripherals and modules support: Line Interface Module, IP Conference Unit, Wireless LAN Stand, Gigabit Ethernet Stand
• 13 fixed function keys: Hold, Settings, Message, Speaker, Mute, Transfer / Conference, Redial, Cancel, Volume/Ringing/Contrast Up & Down, Home Page, Previous Page, Next Page
• Six context-sensitive softkeys for intuitive feature access
• HTML Desktop Toolkit included for Applications development
• PC Companion Application for easy user programming and key labeling
• Dual mode phone: support for SIP and MiNET protocols
• Handsfree speakerphone operation (full duplex)
• Dual port IP phone (10/100 Mb integrated Ethernet switch)
• Language Support: English, French, German, Italian, Portuguese, Spanish, Dutch
• 802.3af power compliant (IEEE Standard)
• Supports IEEE 802.1p/q for Voice Quality of Service
• Designed for power conservation: reduces power consumption for overall energy savings
  
  ... plus many more features and capabilities!

Mitel 5330 IP Phone

Part of the next generation desktop family, the Mitel 5330 IP Phone demonstrates Mitel's commitment to ease of use and enhanced user value, while delivering innovative features and applications. A full-feature enterprise-class telephone, the 5330 IP Phone provides a large graphics display with 24 programmable self-labeling keys, superior wideband audio, and a built-in HTML toolkit for desktop applications development. The 5330 IP Phone supports hot desking and clustered hot desking, as well as resiliency. It is ideal for enterprise executives, managers and employees and can be used as an ACD agent, as a supervisor phone, or as a teleworker phone.

Mitel 5330 IP Phone features:

• Large graphics display (160 x 320)
• 24 Programmable, multi-function, self-labeling keys, provided in 3 pages of 8 keys each ((for speed dialing, line appearances, feature access)
• Wideband Audio Support – ships with a wideband handset (7kz) standard
• Peripherals and modules support: Line Interface Module, IP Conference Unit, Wireless LAN Stand, Gigabit Ethernet Stand
• 12 fixed function keys: Hold, Settings, Message, Speaker, Mute, Transfer / Conference, Redial, Cancel, Volume/Ringing/Contrast Up & Down, Previous Page, Next Page
• 3 context-sensitive softkeys for intuitive feature access
• HTML Desktop Toolkit included for Applications development
• PC Companion Application for easy user programming and key labeling
• Dual mode phone: support for SIP and MiNET protocols
• Handsfree speakerphone operation (full duplex)
• Dual port IP phone (10/100 Mb integrated Ethernet switch)
• Language Support: English, French, German, Italian, Portuguese, Spanish, Dutch
• 802.3af power compliant (IEEE Standard)
• Supports IEEE 802.1p/q for Voice Quality of Service
• Designed for power conservation: reduces power consumption for overall energy savings

Mitel 5235 IP Phone (Dual Mode)

The newest addition to the award-winning Mitel® Desktop family of IP phones is the Mitel 5235 IP Phone. Mitel's 5235 IP Phone is a full-feature enterprise-class telephone that provides voice communication over an IP network. It features a large, backlit touch-screen and provides users with real-time access to applications and services such as web browsing, directory management and visual voice mail. Eight fixed feature keys and multiple touch screens provide convenient access to features such as Call History Logs, Contacts List, and many customizable user settings. The 5235 IP Phone supports both Mitel Call Control (MiNet) and SIP protocols. When used with a Mitel 3300 Integrated Communications Platform (ICP) (Release 6.0), the 5235 IP Phone user can access the feature-rich set of 5235 IP Phone applications. The 5235 IP Phone supports Hot Desking and Clustered Hot Desking as well as Resiliency. The 5235 IP Phone is ideal for executives and managers, and can be used as an ACD agent or Supervisor phone, as well as a teleworker phone.

5235 IP Phone features include:

• Large high contrast monochrome, graphic, backlit, touch display (320 x 240 pixels)
• 24 programmable self-labeling touch screen keys (line appearances, speed dials, feature access) presented in either two pages of 12 keys or three pages of eight keys
• Eight fixed function keys: Speaker, Volume / Contrast Up / Down Speaker, Microphone, Message, Hold, Transfer / Conference, Cancel
• Full duplex handsfree
• Support for SIP and MiNET protocols
• Contacts database with contacts dialing
• “My Phone”: Customizable Idle Screen Softkeys, Layout, and Personal Keys
• Peripherals support for Programmable Key Modules (PKMs), Line Interface Modules, IP Conference Units
• Dual port
• Compression support (G.711, G.729)
• Web (HTML) browser included
• Intuitive GUI for expansive feature set access
• XML support for customization of applications
• Applications: Call History, Visual Voice Mail (with voice mail softkeys), Conferencing, Personal / Corporate Directory
• Built-in stylus
• Dedicated headset jack
• Two-position tilting stand
• 802.3af power compliant

Mitel Your Assistant Lite
Mitel Your Assistant Lite is available FREE of charge with the purchase of a Mitel 5235 IP Phone. Your Assistant Lite is perfect for users that have a need for a simple but intuitive PC based interface to enhance the functionality of their Mitel 5235 IP Phone.

Your Assistant Lite offers a small subset of Your Assistant functionality, including PC based call logging, screen pops for incoming calls, Microsoft Outlook integration and much more.

Of course, Your Assistant Lite users always have the option to upgrade to the complete Your Assistant portfolio of enhanced features and applications.

Mitel 5224 IP Phone

Designed for the enterprise power-user, the new Mitel 5224 IP Phone provides robust features and functionality needed for today's progressive enterprise professional. The 5224 IP Phone is dual mode, dual port with a multi-line display and provides users fast and easy access to the features and applications enabled by Mitel IP Communications Platforms (ICPs). The 5224 IP Phone is designed for users within the enterprise that require an expanded range of programmable features. It is an ideal phone for teleworkers and ACD agents or supervisors.

Mitel 5224 IP Phone (Dual Mode) provides:

• Support for SIP and MiNET Protocols
• Handsfree operation (full duplex)
• 24 programmable multi-function keys with dual-color LED indicators* (for speed dialing, line appearances, feature access)
• Eight function keys: Hold, Superkey, Message, Speaker,Mute, Transfer / Conference, Redial, Cancel
• Three context-sensitive softkeys for intuitive feature access
• Two-line, 20-character white, backlit, graphics display, with auto-dimming
• Superkey programming for easy access to telephone system features
• Peripherals and modules support
• Off hook voice announce
• On hook dial
• Dedicated headset jack
• Speed calling
• Call hold (Place / Retrieve)
• Call transfer
• Do Not Disturb
• Call Forward
• Conference call setup
• Voice mail access – large message waiting lamp
• Browser-based desktop configuration tool
• Direct page / Group page
• Last number redial
• Automatic Call Distribution (ACD) agent and supervisor support
• Customizable center panel
• Hearing Aid Compatible handset
• Wall mountable
• Two-position, 35 degree tilting stand for better viewing angle
• Multiple powering options (802.3 af compliant)
• Power over Ethernet support for IP Programmable Key Modules (PKMs) and the Line Interface Modules
• XML support for applications development

Mitel IP Programmable Key Modules
An optional Mitel IP Programmable Key Module (12- or 48-button) extends the capability of the Mitel 5224 IP Phone with additional buttons and LED indicators. These 12, 48 or 96 additional personal keys can be programmed as feature keys, speed call keys, direct station select keys, or line appearance keys.

Audio Conferencing
The 5224 IP Phone also provides support for the Mitel industry-leading Mitel 5310 IP Conference Unit. By directly plugging into the headset jack, users can enjoy high-quality, full display audio conferencing in offices and meeting rooms.

Teleworker enhancement and failover capability in the event of a network failure
Discrete optional Line Interface Module that integrates into the dual mode 5224 IP Phone provides a separate connection to an analog line. This patented module enhances the Mitel Teleworker Solution, and extends Mitel's resiliency strategy for IP communications from the core of the network to the desktop!

Mitel 5212 IP Phone

The new Mitel 5212 IP Phone supports both SIP and Mitel IP (MiNET) protocols on a single hardware platform. This dual port, multi-line display IP speakerphone provides user-programmable access to the features and applications enabled by Mitel IP-based IP Communications Platforms (ICPs). The 5212 IP Phone provides intuitive user access to more sophisticated call handling and converged applications supported by the Mitel ICPs. It is ideal as a teleworker or an ACD agent phone.

Mitel 5212 IP Phone provides:

• Support for SIP or MiNET protocols
• Handsfree speakerphone
• Twelve programmable multi-function keys with dual color LED indicators
• Eight function keys: Hold, Superkey for Feature Access, Fixed Message, Transfer / Conference, Redial, Cancel, Speaker, Microphone
• Two-line, 20 character white backlit display with contrast control
• Dual port (10 / 100 Mb Switched Ethernet)
• Dedicated headset jack
• Speed calling
• Conference call setup
• Page Send / Receive
• Automatic Call Distribution (ACD) agent support
• Customizable center panel
• Browser based desktop configuration tool
• Wall mountable
• Multiple powering options (802.3af compliant)

Mitel 5201 IP Phone

The Mitel 5201 IP Phone addresses a new segment of the market, meeting the need for entry-level desktop IP phones. The 5201 IP Phone is a low cost, single port telephone. Working across the Mitel 3300 and SX-200 IP Communications Platforms (ICP), this IP Phone provides increased choice and flexibility to the user.

Mitel 5201 IP Phone is designed for users requiring access to basic telephony and messaging services.

Mitel 5201 IP Phone provides:

• Message Waiting Indication
• Message Access Key
• Hold Key
• Transfer/Conference Key
• Redial Key
• Volume Control
• Numeric Keypad
• Wall Mountable
• Multiple powering options (802.3af compliant)

Mitel Gigabit Ethernet Stand

Ideal for users with high bandwidth requirements, the Mitel Gigabit Ethernet Stand delivers the latest technology and advancements in Gigabit Ethernet connectivity for Mitel IP phones. This unique peripheral device gives all compatible Mitel IP phones the ability to migrate as the customer's network evolves, thereby providing capital investment protection. There's no longer any need to change out the phones for more expensive models in order to get gigabit connectivity at the desktop!

Features

• Gigabit Ethernet Stand addresses the requirements of customers with higher bandwidth needs at the desktop
• Enables Mitel IP phones to operate in a GbE LAN (10/100/1000 Mb) environment
• Dual Port 100/1000baseT built into a phone base that attaches easily to existing Mitel IP phones provides capital investment protection
• Stand format easily attaches to Mitel IP phones, leaving the module slot free for use with Programmable Key Modules, the Line Interface Module, or the IP Conference Module
• Provides three ports: a Gigabit Ethernet LAN port to connect to the Gigabit Switch, a Gigabit Ethernet PC port and a 10/100 MB Ethernet connection to the IP phone
• Supported across a range of IP desktop devices for greater choice for your customers

Mitel 5310 IP Conference Unit

Mitel 5310 IP Conference Unit provides full-duplex, advanced IP conferencing through sophisticated acoustic beam forming technology. With this new technology a microphone array focuses on the party speaking, virtually eliminating all ambient room noise and sidebar conversations. Highly intuitive to use, the 5310 IP Conference Unit connects to the Mitel 5224 or 5235 IP Phones enabling the user to manage the conference through familiar telephony controls, and eliminates the requirement for an additional LAN port.

The 5310 IP Conference Unit is compatible with the Mitel 3300 and SX-200 IP Communications Platforms (ICPs) and is designed for larger meeting rooms up to 20' x 30'.

The 5310 IP Conference Unit also supports multimedia capabilities through the Mitel Video Conferencing Solution, enabling multimedia conferencing through the “touch of a button” on a 5224 IP Phone.

Mitel 5310 IP Conference Unit provides such features as:

• Full telephony functionality / single LAN connection
• Plugs into 5224 or 5235 IP Phone headset jack for full conferencing and telephony functionality
• Superior voice quality
• Acoustic beam forming technology, noise reduction, and automatic gain technology to focus microphone beam on lead speaker and eliminate background noise and sidebar conversations
• Full-duplex operation supports natural conversation
• Direction indicators
• Integrated LED direction indicators
• Optional remote control

Mitel 5550 IP Console

Mitel® 5550 IP Console is an advanced PC-based console and administration application with a highly intuitive Graphical User Interface (GUI) that includes screen-based call status and call handling prompts, real-time Busy Lamp Field (BLF) status, plus telephony keypad and dual handset / headset jacks for fast, efficient attendant call handling on the Mitel 3300 IP Communications Platform (ICP).

The 5550 IP Console is targeted towards enterprise attendants requiring fast and easy access to call processing functionality.

Mitel 5550 IP Console provides such features as:

• Busy Lamp Field (BLF) capability allows attendants to monitor up to 5,000 extensions or lines on a single 3300 ICP or across a cluster or network of 3300 ICPs
• Incoming Calls list provides visual indication of all incoming calls, allowing attendants to prioritize calls and customize their greeting based on the calling line information
• Direct Station Select (DSS) feature enable operators to pick up ringing extensions and process callers more efficiently
• Calls on Hold enhancements provide attendants with additional information that allows them to handle calls more efficiently
• Specialized telephony keypad for dialing, call processing, and access to features and applications
• Highly intuitive GUI that includes screen-based call status and call handling prompts, making operations as simple as point-and-click
• One-button access to programmable key functions
• On-screen Scratch Pad window for note and message taking, and storing speed-dial numbers
• On-screen bulletin board for displaying messages to all attendants using the 5550 IP Console on the system
• Retrieve Key allows attendant to retrieve calls forwarded to the wrong extension
• Single key transfer to voice mail
• Twelve programmable keys for one-button access to the most commonly used attendant features and services
• Six call processing keys for intuitive management
• Call Answering Priority allows attendant to connect calls based on longest time waiting or origin
• Call Waiting Threshold capability allows incoming calls to be routed to other consoles to reduce wait times
• Comprehensive Hospitality Console feature set
• Language Support for English, French, Spanish, German, Dutch, Italian, and Portuguese
• Dual handset / headset jacks for monitoring or training new attendants
• Adaptable telephony keypad and handset cradle for right- or left-handed console operators
• Choice of colors for telephony hardware: light gray or dark gray

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