Customer profile:

• Fast growing company
• Suffering form inefficiency of the previous telephone system
• Customer complaining about be unable to reach the physicians for appointment

Challenges:

Customer wanted to streamline their operations by adding personalized voice mailboxes, conferencing for the medical staff and information on hold recording.

Business Solution:

• Install Mitel SX200 ICP
• Implementation of voice mail
• Analyzed call flow and provide direct lines for patients.
• Future application will include Teleworker solution for remote workers.

"Largely due to the efforts of Maverick Networks, our Mitel VoIP phone system has improved our productivity and will prove to be an investment that will pay for itself" Marta Spain, MD - Chief Financial

Customer Profile:

• Faced with relocating
• Planed to use the out dated TDM telephone system
• Data network was in need of update

Challenges:

Process Metrix because of budget constraints had planned to move their old telephone system to their new facility. Maverick Networks requested a meeting and had a candid conversation with Michel Bonin regarding the issues with moving the existing system. Further discussion discovered their data network was in need of serious attention.

Business Solution:

• New Mitel VoIP system was installed in the facility when they moved
• Maverick Networks offered a financial solution that met their budget
• Attention to detail y Maverick Networks made the customer feel comfortable with the transition
• Updated data equipment was installed providing a more efficient and stable network

"It seems a rarity to find high end service coupled with competitive pricing, thanks to everyone at Maverick Networks for their kind attention to our needs" Michel P. Bonin Ph.D - Managing

Customer Profile:

• Using a ten year old telephone system
• Unsure of the technology available
• Looking for a dependable system and company for service

Challenges:

It had been ten years since the purchase of the last telephone system and the Pleasanton Chamber of Commerce was unsure of the latest technology available when it can to telephony. The Chamber was looking for a company that would have the technical expertise and provide an honest explanation of their options.

Business Solution:

• Maverick Networks took the time to educate the Chamber on the new technology
• Installation was fast, simple and seamless without interruption to daily operations
• The training and follow-up support was just what the Chamber was looking for in a company

"It would be my pleasure to recommend Maverick Networks, Inc. to anyone requesting a reference" David Bouchard, President & CEO