Career Opportunity

The following are a few of the positions we are looking to fill with qualified candidates:

Senior Communications Consultant

As a Maverick Networks Inc. Senior Communications Consultant you will be responsible for executing within our tactical sales plan to increase sales growth at a regional level. SCC will use state of the art technology to develop an account base and specific opportunities relating to VoIP/PBX sales, advanced data solutions including National Frame Relay, SONET, and ATM, and data networking solutions. Responsibilities will also include managing customer base and future up-selling. The SCC must have experience and the ability to call on senior level executives. The ideal candidate has over three years of experience in the telecommunications/network industry in VoIP/PBX products, network services (voice and data), and technology integration. A proven sales track record and measured success in sales and account management is required.

Please contact Human Resources at 925-931-1900 after sending a resume by fax to 925-931-1919. Alternatively, you may mail your resume to:

Human Resources
Maverick Networks Inc.
7060 Koll Center Parkway, #318
Pleasanton , CA 94566
or e-mail your resume to jobs@mavericknetworks.net

Job Requirements:

• 3+ YEARS OF SALES OR ACCOUNT MANAGEMENT EXPERIENCE
• VOICE OR DATA COMMUNICATIONS BACKGROUND
• KNOWLEDGE OF MITEL, AVST (FORMERLY CAPTARIS) OR SBC PRODUCTS

Senior Converged Communications Technician

As a Maverick Networks Inc. Senior Converged Communications Technician you will be responsible for installs, repairs, and maintenance on telecommunication and network equipment and/or services at customer's location in an effective and timely manner. Candidate will represent Maverick Networks Inc. in a professional, mature manner. Ultimate goal will be creating customer satisfaction with the products and services you will be responsible for.

1. Essential Job Functions:

1. Program, Installs, and maintain telecommunication equipment and/or services at customer's location. Ensures installation is completed within the specified allocated time frame and according to customer specifications. Provides quality resolution to service issues for customers in a timely manner to the customer's satisfaction. (60%)
2. Collects and stocks van with necessary parts. (20%)
3. Maintains safe driving practices and ensures all driving infractions are reported to Management.
4. Completes all necessary paperwork in a timely and accurate manner.
5. Develops personal knowledge/skills necessary to perform required work. (10%)
6. Coordinates customers' requests with appropriate company personnel. Acts as liaison between customer and company. Ensures customer is informed of progress or action plans. (10%)
7. Performs other related duties as assigned by management.

2. Knowledge, Skills and Abilities:

1. Has the ability to understand his / her role and responsibilities in a coordinated service delivery process with dependencies on other team members.
2. Maintains a high level, technical knowledge of Mitel and AVST products and services.
3. Skill in operating and maintaining various telephone testing, installation, and repair equipment.
4. Skilled at reading and interpreting technical instructions as applicable to job duties.
5. Ability to work under pressure and meet deadlines.
6. Ensure that scheduled maintenance, routine care and required repairs are performed on their company supplied vehicle.
7. Ensure that proper safety precautions and instructions are followed when working with work related tools and equipment.
8. Provide courteous customer service to new and existing customers.
9. Maintain accurate customer related documentation and database information.
10. Present a positive image of the level of customer care.
11. Provide feedback to supervisor regarding our level of service and feedback from customers.

3. Education, Experience and Essential Requirements:

1. HS with Trade/Vo-Tech or 2-year degree
2. 5+ years experience as Telecommunications network and equipment Installation/Repair Technician is required.
3. The ability to adapt to a rapidly growing and constantly changing industry and work environment is essential.
4. Must have a valid driver's license with an acceptable driving record for the past seven years.
5. 5+ years experience with Mitel systems and AVST platforms
6. desirable: Prior Certification with Mitel and/or AVST
7. desirable: Prior experience with ACD, LCR, Advanced Trunking, ISDN

Other employment opportunities exist from time to time. Please check back in the near future for updates on openings.